Refunds

Refunds

Refunds and returns are handled in accordance with the terms described below.

If You wish to request a refund, please contact the Company and provide Your order number, the email address used for the order, and a short description of the reason for the request.

A refund may be issued if the order is canceled before shipment, if the product is defective, or if a return is accepted in accordance with the Company’s applicable return conditions.

Refunds, when approved, are processed to the original payment method. Processing times may vary depending on the payment provider and the customer’s bank.

Shipping costs are generally non-refundable unless required by applicable law or unless the return is due to an error made by the Company.

If You have any questions regarding refunds, You may contact the Company using the details below:

Email: thecraft.beer2025@gmail.com

Legal address:
Harju maakond, Tallinn,
Lasnamäe linnaosa,
Raadiku tn 13-80,
13817, Estonia